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Huntington Transcription Services

Huntington Transcription Services is a fast growing transcription company serving the medical and law enforcement markets. While Huntington Transcription has developed a state of the art dictation and document management system, they faced difficulties in transferring completed documents back to their customers. They were forced to manage multiple transfer mechanisms that were difficult to use and did not offer the security required by the federal regulations covering the transmission of medical records. DropChute Enterprise, instant file delivery software from Hilgraeve, provided Huntington with an easy to use file transfer solution that allowed them to send the completed documents to their customers over the Internet, with complete confidence and security.

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Physicians Advantage
Todd Davis

Northern California-based Physicians’ Advantage offers medical billing services as well as provides technical support to doctors’ practices for the major medical office programs, such as WinClaim, Claims Loader 2010 and Medisoft. "I recommend DropChute to all my clients," says Todd Davis, Physicians Advantage President. "It’s much easier to use and offers security without any extra steps." The company often has to electronically transfer large amounts of data such as software updates and data files for their software support services; for the billing services they transfer insurance claim data from their doctors, and finally to the payors. Davis says billing personnel within the doctors’ practices easily understand DropChute’s drag and drop interface and Doctors feel more comfortable turning their livelihood – their billings—over to us as they understand the information is fully protected.

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Second Opinion Software
Pam Weber

Second Opinion Software, developers of the innovative Second Opinion telemedicine application, serves a market of with rural clinics that treat domestic abuse. The clinics typically have minimal infrastructure and limited funding, but still have the need to transfer pictures and images to various medical and law enforcement experts. Second Opinion has taken the place of Federal Express for these clinics.

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MED+PRO
Leon Richards

MED+PRO provides billing services for both physicians and nursing homes. To help his doctor clients meet new Federal regulations detailing electronic transmissions standards, MED+PRO company president Leon Rickards offers them a new tool—DropChute instant file delivery software. Rickards has DropChute running 24 hours a day, allow the doctors to transfer their billing records to MED+PRO directly, with no servers required. DropChute’s on-the-fly encryption also protects any confidential patient information contained in the bills. "I can pre-configure an icon for my clients representing MED+PRO, and doctors love the simplicity DropChute offers. They only need to drag and drop their files on the icon and it is immediately sent through the Internet."

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Puget Sound Billing
Kathy Fournette

Puget Sound Billing services medical clinics in the Seattle area, with its larger clinic transferring hundreds of claims daily. Puget Sound Billing wanted to provide a system for its clients which provide "drop-dead" simplicity as well as security, according to Kathy Fournette, company president. To accommodate this, Fournette installed DropChute instant delivery software for her clients. They can drag and drop bills on a pre-configured icon for Puget Sound billing, and DropChute transfers them directly, without going through any servers on the Internet. It authenticates deliveries as well, making sure that patient records are kept private.

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Diversified Services Ltd.
Dr. Mark R. Lindsay-Mersman

Dr. Mark Lindsay-Mersman knows that numbers are the bottom line for managed health care organizations. As a consulting generalist to St. John’s Hospital in Springfield, Missouri, Mersman recognizes the constant pressure they have to reduce costs. Hospital staff and consultants are always on the lookout to reduce paperwork, particularly in the area of patient charting. Since St. John’s has personal computers on every floor and every ward, Mersman sees DropChute instant file delivery software as a way for doctors to pull chart electronically from the chart room. DropChute ability to send information directly through modems, a hospital Internet, or the Internet provides a lot of flexibility for doctors working within the hospital and off site. The security in DropChute, which includes user authentication, point-to-point delivery and encryption during transmission, ensures that patient records are kept confidential—a prime consideration of hospitals and physicians in light of recent HIPAA requirements for electronic transfer.

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